Perfect 1:1 DVD Copy

Have any questions? Feel free to tell us and we'll help you solve your problems. Our live chat is available from 6:00pm to 2:00am PST,7:00pm to 3:00am MST,8:00pm to 4:00am CST, 9:00pm to 5:00am EST.

If you need assistance outside of those hours, please submit your question via our Ticket System.

Note: Our server is extremely busy due to the upgrade of DVD-Cloner V. The biggest capacity of our Live Chat is to hold 100 people at the same time. If you are disconnected with us, please submit tickets in our Ticket System. We promise any ticket will get replied within 24 hours.

If you experience problems during the usage of our product, we suggest you look it up in our FAQs first. If you can't find a solution there, please do not hesitate to create a ticket through our Ticket System.

Registration code online recovery

You can retrieve your registration code by providing us your registration email address. After receiving it, we'll send you an email containing your code information.
Note: Please make sure to input the right email address you used to buy DVD-Cloner.

If you have any question related to online ordering (NOT technical questions), please contact our sales representatives:

• For orders from SWREG(order number has format U#######,like U8888888):
  Mail: Click here to send SWREG an email.
  Address:The Shareware Village,Colyton,Devon,England EX24 6HA
• For orders from Regsoft or Regnow(order number has 2 "-".like 10282004-55530-3333,1099999999-8888-222222):
  Tel: 1-877-353-7297 (Toll free,USA/Canada only)
  Tel: 1-952-646-5331 (International)
  Address: 9625 West 76th Street ,Eden Prairie, MN 55344 USA

For sales and marketing questions, please contact Marketing Department or Sales Department.