Technical FAQ

• An error occured when reading the disc.
• It asks for a blank disc to be inserted into DVD burner even if a blank disc is already in it.
• I can't download your software and get STOP when downloading.
• How to copy a DVD-5 movie?
• Application will not start, it just freezes on the opening screen.
• What improvements does DVD-Cloner make in its burn engine?
• How can I install Blu-Ray/HD DVD Copy Helper?
• I happened to some problems when I copy certain movies?
• How to copy a DVD-9 movie?
• I get lots of skips on cloned dvd.
• Can I copy my preferred sections rather than the whole DVD?
• I have the version before 4.50, and sometimes get the error of "Failed to get IFO" when copying DVD.
• When I copy a DVD, it "burn failed" everytime.
• The movie I burn seems to be hesitating and the audio is ahead of the video.
• Why does DC copie but fail to write to the dvd?
• I am trying to purchase DVD-Cloner V and when I go to the shopping cart and remove the software registration option it keeps saying my cart is empty.
• How DVD-Cloner V intelligently identifies the disc type?
• What should I do if I see ERR: skip bad sector?
• How can I burn a DCII?
• The burned disc can not be read on a player.
• How to copy DVD movies on hard drive?
• I am unable to make a copy that works like the original DVD
• I want to know whether DVD-Cloner can read region free discs.
• How to adjust the compression rate of a single video?
• I have turned off all the security on my computer but when I click on the link to get the download of DVD-Cloner, all I get is: STOP this file is protected.
• What kind of discs (DVD-R/RW or DVD+R/RW) should I use?
• Can DVD-Cloner remove region code, CSS and Macrovision protection?
• I can't load DVD-CLONER V.
• "file is too big for the disc, and do I still want to burn?".....when I click "yes" it just cancels the whole operation.
• I happen to "Please run the program with administrative I.D." when running DC.
• What's the difference between Express interface and Expert interface? Which interface should I use?
• The software wants to cancel burning in middle of burning of DVD.
• Does DVD-Cloner support the burning of ISO and NRG files?
• What do you mean by ASPI?
• How to copy Blu-ray and HD DVD movies?
• I happen to some problems near the end of the DVD.
• Why won't my copied DVD±RW disc play on the DVD drive, or DVD player?
• Can DVD-Cloner remove ARccOS protection? Does it have CPRx tech?
• It takes a long time to burn a DVD.
• How do I rip the original movie onto my hard drive disk?
• When I try to use the option "Split to two DVD-5s function", it says it will delete the menu. How do I go about putting it onto two discs?
• I can't download DVD-Cloner at https://www.dvd-cloner.com/download.html, what shall I do?
• Is there movie menu in the cloned DVD under "Split DVD-9 to two DVD-5s" copy mode?
• What do you mean by LIBC?
• Can I burn DVD movie from hard drive to DVDr?
• Does DVD-Cloner support the backup of DVDs with region codes? Can the copied DVD be played on DVD players?
• When it goes to write to the blank dvd,I receive an error message. What should I do?
• Can DVD-Cloner copy two DVD-5s/DVD-9s to one DVD-9?
• When I burn DVD, it says "NO DISC FOUND".
• It takes my DVD-Cloner two to four hours to copy a movie. Can I do something to speed it up?
• How long does it take for DVD-Cloner to copy a DVD?
• Where can I try to burn with 15-day trial version of Nero?
• How to combine two DVD-9s to one DVDR DL?
• What do you mean by SPTI?
• Can I copy data disc, home made DVD movie or other discs with DVD-Cloner?
• What kind of blank discs should I use?
• I select to split DVD-9 to two DVD-5s, after burning the first DVD-5 disc, DVD-Cloner did not call for the removal of first DVD-5 or for the insertion of second DVD-5.