Q: When it goes to write to the blank dvd,I receive an error message. What should I do?

A:

You may try the instructions below:
1.Please make sure that your DVD burner supports the DVDr/rw disc you use.
2.Please select 4x or 1xas burning speed in the Advanced Option and use 4x namebrand DVDr/rw disc, such as Memorex, Fujifilm, or Verbatim for example.
3. If you use DVDrw disc, please format it before burning.
4. Please select your hard drive as target and backup your DVD on your hard drive. Then you may burn from HDD to DVDr/rw disc with Nero or roxio.