DVD-Cloner Knowledge Base
DVD-Cloner Purchase and Upgrade FAQ
How can I make a CD version of DVD-Cloner?
Please just burn the installation file: dcloner.exe onto a CD disc with your own burn software. Then you can use it in the future if you need to...
How can I make a CD version of DVD-Cloner Platinum?
Please just burn the installation file dc-platinum-setup.exe onto a CD disc with your own burn software. Then you can use it in the future if you...
I have ordered the CD version of DVD-Cloner. How soon will I receive it?
Usually, you will receive the backup disc within 10-15 days.
I haven't received DVD-Cloner after I bought it from SWREG.
Please check the shipment status at: http://www.customcd.com/ If you have any shipping questions about the CD, please contact CustomCD directly at:...
I haven't received DVD-Cloner after I bought it from MyCommerce.
Since you ordered DVD-Cloner from MyCommerce, Mycommerce.com handles the CD shipping issues. Please check the order status from...
Can I try the latest version first? What’s the limitation of the free trial version?
Yes. The free trial version is the same as the registered/full version, the only limitation is it can only be used for seven days. Please download...
Is the "one year upgrade" only good for one year?
The one year upgrade means that the free upgrade period of your key code will be increased for one year after purchasing it. Then your code would...
Am I eligible for the latest version? How do I get a free upgrade?
If your registration code is still in the free upgrade period, please download the latest version from our official download website then register...
How much is the upgrade?
The price of the upgrade is $29.99 USD for one year upgrade, $49.99 USD for two years, $59.99 USD for three years and $119.99 USD for lifetime...
My registration code is still in the free upgrade period, why did your system want to charge me again?
If you didn’t update the latest registration information in the software, you will get the message. Don’t worry. If your registration code is...

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