DVD-Cloner Knowledge Base
DVD-Cloner Purchase and Upgrade FAQ
Can I try the trial version before I buy it?
Yes, you may download the trial version and have a try first.
How to order DVD-Cloner without a credit card?
Please order DVD-Cloner from our official website: https://www.dvd-cloner.com/order.html We support many ways of payment, such as credit card,...
Is it safe to purchase your software online?
First of all, I am confident to tell that it is pretty safe to purchase online nowadays, and you can order from Avangate, SWREG or MyCommerce. We...
Is it safe to pay for it by credit card?
If you feel worried about paying for it by credit card, you can choose to pay via other methods. You can buy DVD-Cloner from SWREG via any of the...
How to upgrade to the latest version of DVD-Cloner?
If your order is within one year, please uninstall the old version and download the latest version of DVD-Cloner from...
How to upgrade DVD-Cloner Platinum?
Please uninstall the old version and download our new version DVD-Cloner Platinum from the following link. Then install it on your computer and...
How to upgrade by paying the upgrading fee?
You can upgrade DVD-Cloner on this page https://www.dvd-cloner.com/dvd-cloner/upgrade.html Please input your registration code or Email address and...
What is the best way to upgrade to the latest version of DVD-Cloner Platinum or DVD-Cloner Gold?
Please upgrade on our website: https://www.dvd-cloner.com/dvd-cloner/upgrade.html. Then input your code or registration Email address. Please click...
When I reinstall DVD-Cloner, it tells me that my code has expired.
Sorry, your code has expired the free upgrade period. You may upgrade on our website: https://www.dvd-cloner.com/dvd-cloner/upgrade.html Please...
What does the expired date mean in my upgrading order confirmation Email?
The upgrade is absolutely free in 1 year for the users who have ordered or paid to upgrade to DVD-Cloner 2017.
Is there a yearly fee for DVD-Cloner or is it a one-time purchase?
The version you paid is valid for a lifetime, and the upgrade is free within 1 year since you ordered or paid to upgrade to DVD-Cloner 2017. Now we...
I bought DVD-Cloner less than a year ago, and can I get free upgrade?
Yes, the upgrade is absolutely free for you. Please uninstall the old version and then download DVD-Cloner 2017 from...
I want the CD version of DVD-Cloner, where can I get it ?
Please order the CD version of DVD-Cloner from http://www.regnow.com/softsell/nph-softsell.cgi?item=8959-18 or...
I haven't received DVD-Cloner after I bought it from TOPTEN.
Please make sure that you ordered the CD-ROM version. Hermanstreet.com handles the CD shipping issues. Please check the shipment status at:...
Does your trial version have any limitations?
Yes. The trial version is only valid for 7 days. If you want to copy DVD movies without limit, please order DVD-Cloner from...
How can I buy DVD-Cloner? What payment methods does it support?
Simply click here to buy. Within an hour after the payment is received, a confirmation Email will be sent to you. This Email contains the...
How to upgrade DVD-Cloner?
DVD-Cloner will check version update once a week. If there is a new version available, an information window will pop up automatically and show the...
How can I make a CD version of DVD-Cloner Gold?
Please just burn the installation file dvdcloner_gold.exe onto a CD disc with your own burn software. Then you can use it in the future if you need...
How can I order the CD version from MyCommerce?
Please order the CD version from the following link: http://www.regnow.com/softsell/nph-softsell.cgi?item=8959-18 Add the option "Add a Backup...
How can I change to the CD version from the download version of DVD-Cloner I ordered?
Please order the CD-ROM version again at:...

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