Free Online Service Center

We provide online service for both registered users and non- registered users.

Opencloner Support Ticket
Order Number  

You can find an order number in your order confirmation form after you pay for DVD-CLONER. If you have not ordered DVD-CLONER yet or you can't find your order number, you may skip this item and leave it blank. We will try to provide the necessary information to assist you.

Customer name  

Please fill in your first name and then your last name here. If you have ordered DVD-CLONER, please fill in the exact name you used in your order confirmation form.

Customer Email  

Make sure that the email address you used is valid; otherwise you might not get our replies as expected. If you have ordered DVD-CLONER, please fill in the exact email address you used in the order confirmation form. If you have not ordered DVD-CLONER yet, please fill in a valid email address. Our online service center will email our replies to this address.

Support type   

Please select the type of service you need for your problem from the listed menu. Then a corresponding department will reply to you.

Short description  

Please enter a short title for your concern above, and a brief description in the area provided below.

Computer configurations   

Please tell us the following important information, which is very helpful for us to fix your problem:

  1. name and version of your operating system
  2. The brand and specifications of your DVD burner
  3. The name and the version of the burning software you installed on your system

Make sure that you use at least 16 characters to fill in this section; otherwise, our server will reject your submission.

Attachment    Attach files
Each of your file(s) can be up to 20MB in size.