Q: An error occured when reading the disc.

A: Please play the movie with PowerDVD player or WinDVD player for several minutes then try DVD-CLONER again. If it can't,please try other movies instead. If the same problem still exists,please tell us the error message in detail,we will then be able to help you more. Please try to unclick the option: "Smart Analyser when reading the disc" then try again. You can find the option in Advanced Setup.