Q: I can't load DVD-CLONER V.

A: If there is reading problem, Please unclick "Enable Smart Analyser before reading disc" option which is in the advanced setup in the expert interface,then exit DVD CLONER V. Please play the DVD with PowerDVD, WinDVD or your own software player for 1 minute, then exit PowerDVd or WinDVD. Try DVD-CLONER again.