Q: Program ran once successfully. Now when I run it, it only runs for 1 minute and transfers only about 30 seconds of movie to mp4.

A: Please select "Force 24HZ" in Advanced then try again. You can find the Advanced button by clicking on the Setup button.

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By using the software on www.dvd-cloner.com ("Software"), we encourage you to use the Software to copy and back up your own DVDs and Blu-ray discs, or download streaming media you've legally purchased, all for your personal enjoyment. We trust our users to respect these guidelines, as commercial distribution is not what our software is intended for.

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