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Support Center
If you encounter problems during the usage of our products, we suggest you look them up in our Knowledge Base first. If you can't find a solution there, please do not hesitate to create a ticket through our Ticket System.
Registration code online recovery
You can retrieve your registration code by providing us your registration Email address. After receiving it, we'll send you an Email containing your code information.
Note: Please make sure to input the right Email address you used to buy DVD-Cloner.
Email Support
For DVD-Cloner's Questions: support@dvd-cloner.com
For DVD-Cloner for Mac's Questions: dvd-cloner-mac@dvd-cloner.com
For iPod-Cloner's Questions: ipod-cloner@dvd-cloner.com
For Open DVD ripper's Questions: open-dvd-ripper@dvd-cloner.com
For Open DVD Ripper for Mac's Questions: open-dvd-ripper-mac@dvd-cloner.com
For Stream-Cloner's Questions: support@stream-cloner.com
For Blue-Cloner's Questions: blue-cloner@dvd-cloner.com
For Blu-ray to DVD's Questions: blu-raytodvd@dvd-cloner.com
For Open Blu-ray ripper's Questions: open-bluray-ripper@opencloner.com
For Blu-ray to HDD's Questions: blu-raytohdd@dvd-cloner.com
For Open MovieBox's Questions: open-moviebox@opencloner.com
For Game-Cloner's Questions: support@game-cloner.com
For Open SmartBurner's Questions: open-smartburner@dvd-cloner.com
For OpenCloner UltraBox's Questions: opencloner-ultrabox@dvd-cloner.com
For Open SuperConverter's Questions: open-superconverter@opencloner.com
Sales and marketing
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If you have any question related to online ordering (NOT technical questions), please contact our sales representatives:
- For orders from SWREG (The order number has the format U#######, like U8888888):
Email: Click here to send SWREG an Email.
Address: The Shareware Village, Colyton, Devon, England EX24 6HA - For orders from MyCommerce (The order number has 2 "-", like 10282004-55530-3333, 1099999999-8888-222222):
Tel: 1-877-353-7297 (Toll free, USA/Canada only)
Tel: 1-952-646-5331 (International)
Address: 9625 West 76th Street, Eden Prairie, MN 55344 USA
For sales and marketing questions, please contact Marketing Department or Sales Department.
Support manager
If you are not satisfied with the service of our support team, please click here to make a complaint. Our Support Manager will take your complaint seriously.
Related sites
iPod-Cloner - Easily converts all kinds of DVD to iPod compatible formats
Blu-ray to DVD II Pro- Copy a Blu-ray movie to DVD(s)
- Copy a Blu-ray movie to AVCHD DVD(s)
- Totally the same picture quality to the original
Top Recommended
Product List
- DVD-Cloner - DVD Copy Software
- DVD-Cloner for Mac - DVD copy for Mac
- iPod-Cloner - DVD to iPod Converter
- DVD-Cloner Platinum
- DVD-Cloner Gold
- Open DVD ripper
- Open DVD Ripper for Mac
- Stream-Cloner
- Blue-Cloner
- Blue-Cloner Diamond
- Open Blu-ray ripper
- Blu-ray to DVD
- Blu-ray to HDD
- Open MovieBox - a free movie collector
- Game-Cloner
- Open SmartBurner
- OpenCloner UltraBox
- Open SuperConverter
Tips
- Do not send any Email to this post-only Email nonreply@DVD-Cloner.com.
- Please keep the ticket access link in the Email you've received. You'll need it to view our reply.
- To ensure a prompt reply, please don't submit the same question more than once.
- If you have any other questions, please click here to submit.
The registered users of DVD-Cloner 2015 or its former versions can click here to get upgrade
The registered users of DVD-Cloner for Mac 3 or its former versions can click here to get upgrade
