DVD-Cloner Knowledge Base
DVD-Cloner Technical FAQ
How to combine multiple DVD-9s to one BD-R/RE(DL)?
Step 1: Run DVD-Cloner and select the "Combine multiple DVDs to one DVD±R DL or BD-R(DL)" copy mode on the Expert interface. Step...
It is annoying that the burned disc has subtitle on the screen when I play it.
Please press Subtitle on the remote control, and you can select to turn off the subtitle. It's not necessary to use the menu.
Is it possible to copy a PAL format disc and burn in NTSC format?
DVD-Cloner cannot copy or convert a NTSC DVD to PAL format. It can only back up DVDs same to the original.
After selecting " Run As An Administrator ", the software still doesn't run properly.
It is definitely not a problem of DVD-Cloner, and please try to reinstall the operating system or contact Microsoft Customer Service to enable you to...
Is DVD-Cloner compatible with my Macintosh?
No, it is not technically compatible. But if you have Windows OS on your Mac computer meanwhile, the software can be installed and used. Meanwhile,...
How to run DVD-Cloner as the administrator?
Please right click on the DVD-Cloner icon and then select "Run as administrator".
Why can't TVISTO play the files copied by DVD-9 to DVD-9?
The device supports so many formats but not DVD movies, so you can't play DVD movies with it. The device supports ISO files. You can play the movie...
When I try to view files on the DVD, it says that the disc format is raw, why?
Please try the following steps: 1. Please make sure that your DVD burner supports the DVD±R/RW disc you use. 2. Please select 4x or 1x as the...
The burned disc goes through the FBI warning and the introduction of the production company and stop.
Please try other copy modes on the Expert interface, such as "movie-only copy".
How do I set up DVD-Cloner so that multiple users can login under a different user profile rather than as an administrator to use DVD-Cloner?
It is not the problem of DVD-Cloner, but I can't say it is a problem of Windows operating system. If you are under a different user profile, your DVD...
I can't use DVD-Cloner under Administrator ID.
It is not the problem of DVD-Cloner, but I can't say it is a problem of Windows operating system. If you are under a different user profile, your DVD...
Does DVD-Cloner copy my DVD that I can play on my PS3, PS4 or Xbox One console?
Yes, you can play the backed-up disc on your PS3, PS4 or Xbox One player if your console supports the DVD±R or DVD±RW disc you use....
I want to know whether DVD-Cloner can read region free discs.
Yes. It can read region-free discs and convert DVD movies into region-free discs or region-all discs. You can play the cloned discs on your DVD-ROM. ...
Get the error of "Failed to get IFO" when copying DVD.
There must be a new copy protection. We have cracked it and released a new version. Please upgrade to our new version. The upgrade is free for the...
What should I do if I see ERR: skip bad sector?
1. If the light of you DVD drive is on, it means it is normally working. 2. If the light is off, please cancel the reading, and then try again. 3....
An error occurred when reading the disc.
Please play the movie with PowerDVD player or WinDVD player for several minutes and then try DVD-Cloner again. If it can't, please try other movies...
What do you mean by SPTI?
It is an alternative of ASPI. It reads DVD with windows SCSI interface, high reading speed and skips bad sectors quickly.
What do you mean by ASPI?
It is designed for reading latest DVDs which have new copy protections, such as Sony or Disney DVDs. It reads DVD with wnaspi32.dll which would...
What do you mean by LIBC?
It is designed for reading early DVDs. It reads DVD with Window API; the reading speed is higher than other modes, but can't skip bad sectors.
Can I have the software record it straight to the target drive and not the hard drive?
Yes, you can. Please just select your DVD burner as the target drive. You can record DVD movies straight to the target drive. BTW, DVD-Cloner needs...

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