DVD-Cloner Knowledge Base
Troubleshooting for DVD-Cloner
Why can't I download your software and get STOP when downloading?
Please re-download again and try several more times. Please shut down your firewall or Norton internet security or something like that on your PC....
Does DVD-Cloner support Vista 32-bit or Vista 64-bit?
Yes, DVD-Cloner supports Windows 10/8.1/8/7/Vista 32-bit and 64-bit. Meanwhile, DVD-Cloner 64-bit has been released recently which can achieve 20%...
Does DVD-Cloner have a User Manual?
Yes. DVD-Cloner is easy-to-use software. After starting DVD-Cloner, you can click on the "Main menu" button and click "Online...
How to check DVD-Cloner's version?
Please click on the "Main menu" button on the main operating interface and click the "About" option. Then you can check...
What is a DVD-5 or DVD-9?
DVD-5 is a single-sided single-layer DVD that stores up to about 4.7 GB = 4 700 000 000 bytes and that is 4.38 computer GigaBytes where 1 kilobyte...
How to change Express Interface to Expert Interface?
Please click on the upper right side, and then you can change the "Express Interface" to the "Expert Interface"
ERR: skip bad sector
1. Please make sure you are running the latest version of DVD-Cloner and your DVD movie is in good conditions without scratches and fingerprints. ...
Can I back up episode DVD movies?
Of course you can. If this is an episode DVD, please back up by "Movie complete copy" or "Movie customized copy" mode, otherwise...
The burned disc cannot be read on a player, what should I do?
Did you have the same problem with other DVD movies? Please use our latest version and try the instructions below: 1. Please make sure that your...
Can I make multiple copies of the same DVD?
Of course you can. Please check the option "Create more copies" on the copy configuration window.
Can I copy the main movie only?
Of course you can. Please select the "Copy a DVD movie disc to a DVD±R (DL) or to the hard disk" or "Copy the DVD movie from...
Why does it tell me that the file I download is corrupt?
It seems the installation file hasn't been completely downloaded. Please re-download again or try several more times. Please shut down your firewall...
How do I back up the original DVD movie onto my hard disk?
Please select the "Copy a DVD movie disc to a DVD±R (DL) or to the hard disk" copy mode on the Expert interface and copy the DVD...
Can I burn the DVD movie from the hard disk to a DVD+/-R (DL)?
Please select the "Copy the DVD movie from the hard disk to a DVD+/-R (DL)" copy mode on the Expert interface, and then you can select the...
How long does it take for DVD-Cloner to copy a DVD?
Copy time may vary with your computer configuration, burn speed and the contents of the movie. Normally the copy time will range from 30 minutes to...
What kind of blank discs should I use?
DVD-Cloner supports all kinds of DVDR and DVDRW. You only need to make sure your DVD burner supports the disc you use.
Can I copy TV show or TV series DVDs with DVD-Cloner?
Yes. DVD-Cloner can copy TV shows and TV series DVDs.
Can I copy my preferred sections rather than the whole DVD?
Of course you can. Please use the Expert interface and select the "Copy a DVD movie disc to a DVD±R (DL) or to the hard disk" or...
Can I copy my preferred audio or subtitle?
Of course you can.When you select Movie complete copy or Movie only copy, there is a button available to select the audio track and subtitle and you...
can I watch movies on my hard disk?
Of course you can. Please back up your DVD on your hard disk, and then play DVD movies on the hard disk with PowerDVD and use the option: "Open...