DVD-Cloner's FAQ
General Questions
- Does DVD-Cloner support the backup of Blu-ray movies?
- Does DVD-Cloner support external DVD burners
- What are hybrid discs?
- When I download DVD-Cloner to my computer, it tells me that it needs the windows original WNASPI32.DLL. What should I do?
- How many formats are there being developed for Blu-Ray technology?
- How to install and uninstall DVD-Cloner on my PC?
- What's SmartAnalyzer™?
- What's the main advantage of Blu-ray technology?
- What's Smart Help Tech?
- Are there any improvements in DVD-Cloner 2018's user interface?
- What video codecs will Blu-ray support?
- What kind of formats do Blu-ray discs support?
- What kinds of discs does DVD-Cloner support?
- Will Blu-ray down-convert analog outputs?
- When is the live chat available? Under what circumstances do I use this live chat?
- What's new in DVD-Cloner?
- Why should I upgrade from DVD to Blu-ray?
- What are DVD-Cloner's requirements for hard drives?
- What is upconverting DVD player?
- How much data can you fit on a Blu-ray disc?
Purchase & Upgrade FAQ
- Is there a yearly fee for DVD-Cloner or is it a one time purchase?
- I haven't received DVD-Cloner after I bought it from Regsoft.
- How to upgrade DVD-Cloner Platinum?
- What does the backup service mean?
- What does the expired date mean in my upgrading order confirmation email?
- How can I make a CD version?
- I haven't received DVD-Cloner after I bought it from Regnow.
- How to upgrade DVD-Cloner?
- How long can I receive my backup CD disc?
- I haven't received DVD-Cloner after I bought it from TOPTEN.
- How to order DVD-Cloner without a credit card?
- I bought DVD-Cloner V less than a year ago, and can I get the free upgrade?
- How can I make a CD platinum version?
- How to upgrade by paying the upgrading fee?
- How can I order CD version from Regsoft?
- I have ordered the CD version of DVD-Cloner. How soon will I receive it?
- How can I order DVD-Cloner on-line?
- I haven't received DVD-Cloner after I bought it from SWREG.
- Can I try the trial version before I buy it?
- I've bought a DVD-Cloner, what is the best way to upgrade to DVD-Cloner Platinum?
- How can I order CD version from Regnow?
- Should I pay for the registration backup service?
- I see "No disc found" when reading disc.
- I have ordered the Demo version, and how can I order the CD-Rom Version instead of it?
- How can I exchange CD version with the DVD-Cloner I have already bought?
- How am I able to copy the program to a CD?
- Does your trial version have any limitations?
- Is it safe to purchase your software online?
Technical FAQ
- How can I burn a DCII?
- I select to split DVD-9 to two DVD-5s, after burning the first DVD-5 disc, DVD-Cloner did not call for the removal of first DVD-5 or for the insertion of second DVD-5.
- How to copy DVD movies on hard drive?
- What do you mean by ASPI?
- How to adjust the compression rate of a single video?
- I have turned off all the security on my computer but when I click on the link to get the download of DVD-Cloner, all I get is: STOP this file is protected.
- Application will not start, it just freezes on the opening screen.
- Can DVD-Cloner remove region code, CSS and Macrovision protection?
- It takes a long time to burn a DVD.
- I happen to "Please run the program with administrative I.D." when running DC.
- What's the difference between Express interface and Expert interface? Which interface should I use?
- Does DVD-Cloner support the burning of ISO and NRG files?
- What do you mean by LIBC?
- How to copy Blu-ray and HD DVD movies?
- I get lots of skips on cloned dvd.
- Why won't my copied DVD±RW disc play on the DVD drive, or DVD player?
- Can DVD-Cloner remove ARccOS protection? Does it have CPRx tech?
- When I burn DVD, it says "NO DISC FOUND".
- What improvements does DVD-Cloner make in its burn engine?
- How do I rip the original movie onto my hard drive disk?
- When I try to use the option "Split to two DVD-5s function", it says it will delete the menu. How do I go about putting it onto two discs?
- I can't download DVD-Cloner at download page, what shall I do?
- Is there movie menu in the cloned DVD under "Split DVD-9 to two DVD-5s" copy mode?
- What do you mean by SPTI?
- Can I burn DVD movie from hard drive to DVDr?
- Does DVD-Cloner support the backup of DVDs with region codes? Can the copied DVD be played on DVD players?
- I am trying to purchase DVD-Cloner V and when I go to the shopping cart and remove the software registration option it keeps saying my cart is empty.
- Can DVD-Cloner copy two DVD-5s/DVD-9s to one DVD-9?
- It asks for a blank disc to be inserted into DVD burner even if a blank disc is already in it.
- It takes my DVD-Cloner two to four hours to copy a movie. Can I do something to speed it up?
- I have the version before 4.50, and sometimes get the error of "Failed to get IFO" when copying DVD.
- How long does it take for DVD-Cloner to copy a DVD?
- The movie I burn seems to be hesitating and the audio is ahead of the video.
- Can I copy data disc, home made DVD movie or other discs with DVD-Cloner?
- When it goes to write to the blank dvd,I receive an error message. What should I do?
- What should I do if I see ERR: skip bad sector?
- What kind of blank discs should I use?
- The burned disc can not be read on a player.
- How to combine two DVD-9s to one DVDR DL?
- How can I install Blu-Ray/HD DVD Copy Helper?
- I can't download your software and get STOP when downloading.
- I want to know whether DVD-Cloner can read region free discs.
- How to copy a DVD-5 movie?
- I am unable to make a copy that works like the original DVD
- Can I copy my preferred sections rather than the whole DVD?
- What kind of discs (DVD-R/RW or DVD+R/RW) should I use?