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How to send the log file and IFO files?


1. Please insert the DVD movie that you have problem with and then find the shortcut "DVD-Cloner SmartAnalyzer tool" in the "Start" menu.



2. Please double click on the shortcut "DVD-Cloner SmartAnalyzer tool" and then click on the "Start scanning" button.

3. Please save the output zip file onto your computer and give it a name.

4. Please email the zip file to our support team by attachment.