DVD-Cloner Knowledge Base

Why does the “Open device failed” window appear during the copy process?

Article ID: 425
Last updated: 09 May, 2019

Very rarely will this error occur when you are about to start burning after reading a DVD/ Blu-ray, the reason is that the optical drive is occupied. To fix the issue, please set “Read I/O” as “File IO” in “Preferences” or copy the movie disc to your hard drive first then burn it to a blank disc.

Article ID: 425
Last updated: 09 May, 2019
Revision: 1
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