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Why does the “Open device failed” window appear during the DVD-Cloner XR for Mac copy process?


The "Open device failed" error in DVD-Cloner XR for Mac occurs rarely thanks to the advanced XceedRead™ cross-generation stable reading engine, but when it does appear, it's typically due to drive occupation or compatibility issues.

🔧 Common Causes and XceedRead™ Solutions

  • Drive Occupation: The optical drive is being used by another process when DVD-Cloner XR attempts to access it
  • Cross-Generation Compatibility: Older drives may have timing conflicts with modern macOS systems
  • Resource Conflicts: Multiple applications attempting to access the same drive simultaneously
  • Drive Communication: Legacy drives may need special handling by the XceedRead™ engine

🛠️ Recommended Solutions

Method 1: Adjust I/O Settings (Recommended)

  • Open DVD-Cloner XR for Mac Preferences
  • Set "Read I/O" to "File IO" mode
  • This allows XceedRead™ to use optimized file-based reading for better compatibility

Method 2: Two-Step Copy Process

  • First, copy the disc content to your hard drive using XceedRead™
  • Then burn the saved content to a blank disc
  • This method completely eliminates drive occupation conflicts

🎯 XceedRead™ Advantage

DVD-Cloner XR for Mac's XceedRead™ engine includes enhanced error recovery mechanisms:

  • Smart Drive Detection: Automatically identifies optimal read modes for different drive types
  • Legacy Support: Provides specialized compatibility for older DVD/Blu-ray drives
  • Conflict Resolution: Intelligent handling of drive access conflicts
  • Cross-Generation Stability: Ensures reliable operation across all Mac configurations

For disc collectors with various drive types, XceedRead™ technology minimizes device conflicts and provides reliable copying regardless of your optical drive's age or brand.



Updated : 2025-09-16.